How to get catalog variable values in business rule ?

Gopi22
Giga Guru

Hi,

How to fetch catalog variable value in an after business rule. 

I tried --> current.variables.<variable_name>  but not working correctly. 

Thanks,

Gopi

17 REPLIES 17

Hi,

Is this happening for other RITMs as well?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Kartik Sethi
Tera Guru
Tera Guru

Hi @Gopi 

 

Could you please share the script that you have written and also the screenshot of the Business Rule which you have created?

Thanks,

Kartik

Hi @Girisankar Gopinathannair Rajkumar 

Are you still facing issues?

 

If yes, could you please check the XML and see if you could see variables in the RITM as shown below:

find_real_file.png

If there are no variables then it is correct that you will get undefined when you try to fetch value using current.variables.variable_name.


Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

 

Thanks and regards,

Kartik