Dear all,
I have a use case where I need to get the desciption field of an incident only editable by the user who create the incident. This from the self service view
For that I have created a incident.description ACL rule where I have add a script as below in advance section:
answer = (current.getValue('sys_created_by') == gs.getUserName());
When I login to an other user who did not create the incident, the description field is still editable
Any idea ?
