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3 weeks ago
Hi Team,
I have a flow designer, Once I submit the item, Ritm and sc_tasks are creating.
Now in sc_task short description I want to add one of the variable value in it.
I have added above one in my flow designer Action, this is coming in below way
Below is how my variable values are showing in catalog form
How to do this? Do I need to create any other Action
Solved! Go to Solution.
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3 weeks ago
1 thing to check -> if that variable is select box then why it shows Search Icon
try this other way in script
Also check if there is any space in the variable name
var choiceLabel = fd_data.trigger.request_item.variables.addon_licence_project.getDisplayValue();
return choiceLabel;
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Flow variable is showing as empty.
Below is my flow for one task, which I am trying now
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3 weeks ago
1 thing to check -> if that variable is select box then why it shows Search Icon
try this other way in script
Also check if there is any space in the variable name
var choiceLabel = fd_data.trigger.request_item.variables.addon_licence_project.getDisplayValue();
return choiceLabel;
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago - last edited 3 weeks ago
This one is working, apart from this, I have total 10 tasks in this item, Do I need to create different flow variables or can I use same one which I have already created?
in 10 Tasks 8 are select box, 2 are Reference Type
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3 weeks ago
Glad to know that my script worked.
1 flow variable can be reused throughout the same flow.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
