How to get users having only ITIL role but not admin role
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‎04-17-2020 07:18 AM
How do I get users who have only ITIL role but not any other role like admin role?
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‎04-17-2020 08:46 AM
Hi Ajay,
For achieving this
Please create a report on (sys_user)table.
And use the below filter conditions.
Active is true and
Roles is Itil and
Roles is not admin.
And generate a report.
So that you will get all itil users list not admins.
Please mark this as correct answer or helpful if this really works for you.
Ty,
Balaram.