How to hide a catalog from native UI and make it visible only from portal

[KiranAddepally1]

We have a catalog which we need to show only on portal. It should not show on native UI. Do we have any recommended method of doing this?

[Bhimashankar H]

Hi @KiranAddepally1 ,

The most straightforward and maintainable way to hide a catalog from the native UI while allowing it to appear in the Service Portal is to use a Catalog UI Policy with a condition that checks the context (Service Portal vs. native UI), adding UI policy actions. You can configure the accessibility.

May I know for what purpose this is going to be implemented?

Thanks,
Bhimashankar H

------------------------------------------------------------------------------------------------------------------------------
If my response points you in the right directions, please consider marking it as 'Helpful'. Thanks!

[Mark Manders]

Why? What's the reason for not showing it in the native UI?

[KiranAddepally1]

yes, we can do that hiding the form. But we are concern about the user experience. Hence looking for any servicenow recommendable way of hiding a catalog itself from native UI. This is a particular

use case which has masked variable. It has some challenges in native Ui. 

[Bhimashankar H]

Hey @KiranAddepally1 ,

I hope you saw my reply.

If my answer helps you or resolves your query, please consider marking as 'Helpful'/'Correct'. So future readers with similar questions can find it easily. Your coordination will help community to grow stronger!

Thanks,
Bhimashankar H