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‎03-19-2021 06:00 AM
I would like to hide some catalog items from the service portal, but still have them available if an Order Guide is used.
Is this possible?
Solved! Go to Solution.
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‎03-20-2021 07:37 AM
You can try and the 'set Visible elsewhere' check box on the catalog item form to false. You will find it in the Catalog Item form, if not edit it using the list view of the table.
Regards,
Pratyusha
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‎03-19-2021 07:24 AM
There should be a field on catalog item, may not be on the form, called Hide on Service Portal. Just set that to true.
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‎03-19-2021 09:42 AM
This answer does indeed hide the catalog item, but it doesn't show up in the order guide either.
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‎03-19-2021 07:29 AM
"Hide on Service Portal" can cause issues while submitting order guide through portal.
I think the best would be to remove the category of that catalog item
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‎03-19-2021 09:44 AM
Simply leaving the category blank was very easy and did the trick.
It doesn't show up anwhere, but is still available in the Order Guide.
Thank you Raghav for the suggestion!
