How to hide a catalog item, but still available in Order Guide

[Joe Taylor]

I would like to hide some catalog items from the service portal, but still have them available if an Order Guide is used.

Is this possible?

[Will Wood]

Thank you, this has just solved a big issue for me.

[PratyushaBodepu · Accepted solution]

You can try and the 'set Visible elsewhere' check box on the catalog item form to false. You will find it in the Catalog Item form, if not edit it using the list view of the table.

Regards, 

Pratyusha

[Joe Taylor]

Pratyusha,

Settting the "Visible elsewhere" box to false also seems to work.  It seems to have the same effect as leaving the catagory blank.

Thanks for the tip.

Joe

[PratyushaBodepu]

Glad to know it helped!

Yeah, it delivers the same, but there might be cases where you still want category for a catalog item for our information. That's the reason we choose the Visible elsewhere checkbox to hide an item from the portal.

Regards,

Pratyusha

[Diana27]

Hi Pratyusha,

We have the same issue, only the user got a link to the item before it was hidden.  That link still works.  Is there anyway to also make a link not work but still allow it to show in the Order Guide.

Thanks,

Diana