How to hide all worknotes added on Incident from users not member of fulfillment group

IAmIshan
Tera Guru

‎01-17-2024 05:10 AM

I have to hide all the worknotes updated on Incident from the users not part of assignment group. 

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IAmIshan
Tera Guru
In response to Dr Atul G- LNG

‎01-17-2024 05:49 AM

Yes @Dr Atul G- LNG. User should not be able to see all entered worknotes.

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Dr Atul G- LNG
Tera Patron
In response to IAmIshan

‎01-17-2024 05:51 AM

Hi @IAmIshan 

 

Worknotes once entered it added as activity log and  I doubt it is easy to hide the activity logs only for worknotes.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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