How to hide all worknotes added on Incident from users not member of fulfillment group
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01-17-2024 05:10 AM
I have to hide all the worknotes updated on Incident from the users not part of assignment group.
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01-17-2024 05:49 AM
Yes @Dr Atul G- LNG. User should not be able to see all entered worknotes.
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01-17-2024 05:51 AM
Hi @IAmIshan
Worknotes once entered it added as activity log and I doubt it is easy to hide the activity logs only for worknotes.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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