How to hide entire Service catalog from Service Portal

[Rahul Raja Sami]

Hi I have created a new Catalog for particular group and also added User criteria for category and catalog item. But the user with no roles can still see that Catalog.
How to hide it in service portal?

[Slava Savitsky]

Which portal are you referring to? And where exactly is the entry point to the catalog?

[Rahul Raja Sami]

I have three service catalogs on my service portal home page.
The third catalog has to be hidden from the user with no role.

[Slava Savitsky]

You haven't answered my questions.

There are lots of portals in ServiceNow. Which one are you talking about? Is it /sp or /esc or another out-of-the-box portal or a custom portal you created yourself?

Where on that portal is the entry point to the catalog? Is it a button or a link or a menu?

Posting some screenshots could make it much easier for us to help you out.

[Rahul Raja Sami]

As I have already mentioned it is on my Service Portal home page (/sp), the catalog name is HR Help Desk it will acts as a link and when we clicks on that link then it will take you to the record producer where the user will use it to create incidents.

I have tried attaching screen shots but this is not allowing me, I have tried all means.