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2 hours ago
how to hide helptext only from RITM variables not from employee center portal
Solved! Go to Solution.
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an hour ago
if you are saying you want help text to be shown only on portal while submitting catalog form and not on RITM then it's not possible to show/hide it dynamically
You can use DOM manipulation but DOM is not recommended practice
You can uncheck "Always Expanded" checkbox so that end users can expand and see the help text if they want
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
if you are saying you want help text to be shown only on portal while submitting catalog form and not on RITM then it's not possible to show/hide it dynamically
You can use DOM manipulation but DOM is not recommended practice
You can uncheck "Always Expanded" checkbox so that end users can expand and see the help text if they want
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Thankyou
