How to hide new button for change task for specific condition in SOW

[ChirasmitaSabat]

Hi 

I am not getting how to hide new button from change task after related change request move to Assess state in Service Operation workspace.

In classic view using list control we can configure it but it is not applied in SOW.

Can someone please help with that it's a little urgent

[Namrata Ghorpad]

Hello @ChirasmitaSabat ,

Please check the below links.

https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-remov... 

https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...

Please mark my answer as helpful and correct if it resolves your issue.

Regards,

Namrata

[ChirasmitaSabat]

Hi Namrata,

 I saw this article before but the problem is under "All global list action" we don't have New button and I want to hide it once the change request status changed to Assess state. 

Please let me know if you can help me with this.

Regards,

Chirasmita 

[ChirasmitaSabat]

Hi All,

I got this solution from Workspace experience->related list action->filter by table-change task, action -new

Add your condition in condition tab. https://advantagedev.service-now.com/now/nav/ui/classic/params/target/sys_declarative_action_assignm...

[Amey8]

Its asking to Sign in to advantagedev.. 

COuld you please share the screenshot of the condition which you applied here ?