How to hide OOB dashboards from Platform Analytics

SNOW_22
Tera Contributor

Hi Everybody,

 

In Platform Analytics, I see some out-of-the-box dashboards that I don’t want users to see.
When I check the table pa_dashboard.list, I can open the dashboard records. However, in some of the record forms I can see this message appearing as this item is read only based on protection policy.

SNOW_22_0-1757417960567.png

 

 What is the best way to hide or disable these OOB dashboards so they don’t appear to users?

 

Thanks in advance!

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@SNOW_22 

best way is check the dashboard sharing permissions, roles etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SNOW_22 

I doubt you can make any changes to the out-of-the-box (OOTB) dashboard, as these are usually protected. It's better to educate the users and leave it as-is. Some users might just need the default functionality that comes with the OOTB setup.

You could try removing sharing permissions, but speaking as a consultant, I’d recommend keeping the dashboard as it is and focusing on user education instead.

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Dr. Atul G. - Learn N Grow Together
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