How to implement Asset LifeCycle ?

Abhinav27
Tera Expert

‎03-28-2019 04:23 AM

I want to implement Asset Lifecycle, I have got the data of assets from SCCM anI now i want to implement lifecycle for assets and model creation.

What is the process/steps to follow for the same.

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Raj68
Mega Guru

‎03-28-2019 08:31 AM

hi,

I highly recommend getting educated in Asset Management in ServiceNow. This topic is covered extensively.

That being said, here are a couple quick pointers:

  • Do not track asset data in the CMDB. While these might align in many situations, there are some things that should be assets but not CIs and vice versa. Tracking asset details in a CI record then requires you to have a CI for things that should only be assets.
  • The key to populating assets from your CI records is Model categories. Define these and new CIs will automatically create corresponding assets.
  • With the Model categories defined, you can prevent asset creation with the Enforce CI verification option on the Model category or the Asset tracking strategy on the Model records.

https://community.servicenow.com/community?id=community_question&sys_id=2423c3e1dbd8dbc01dcaf3231f961969

http://www.alcortech.com/webinars/asset-management-implemented-servicenow/

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

 

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haseena ayesha
Kilo Guru

‎03-28-2019 08:41 AM

Hi Abhinav

 

SCCM stores key information on important assets in your organisation - desktops and servers - but there will be endpoints which are not in SCCM and there will be reporting and lifecycle asset management requirements which cannot be met by SCCM's software.

Strategically this provides a holistic and rapid solution to implementing IT asset management quickly and effectively at low cost.

 

Key Benefits

  • SCCM integration works "out of the box" enabling an instant inventory with frequent updates
  • A centralized respository for all IT asset data
  • Add data from other sources such as spreadsheets and other applications
  • Use xAssets Network Discovery tools to discover all types of endpoints not present in SCCM
  • Cloud hosted or on-premise
  • Adds Software Asset Management and Software Licensing to your SCCM inventory
  • Manage Windows, Linux, Unix, IP phones, network equipment and SNMP kit
  • Manage contracts, spares, storage and financials
  • Manage the full asset lifecycle from procurement, approval, receiving, deployment through in-service to obsolescence and disposal
  • Powerful charting and reporting

SCCM Integration

Integration includes all hardware, device and software information so functions for desktop management, server management and software asset management are immediately covered without needing configuration work. The integration runs on a schedule where SCCM nodes are prioritised according to recency, change history and other rules which can be adjusted to customer requirements.

Once integration has run we typically complete the implementation with the following steps:

  • Use xAssets Discovery to uncover and discover nodes which are not in SCCM
  • Add Active Directory integration to provide more detailed user records
  • Import MLS Statements and other software purchase evidence to enable software license management
  • Enable Sql Server and Exchange discovery
  • Integrate to the help desk to provide incident and asset intelligence in both systems
  • Connect in the IT user groups with the permissions they need for their job role
  • Integrate to financial systems to allow asset valuations and more detailed financial reporting
  • Add custom charts, queries and reports to ensure all user groups have the information needed

SCCM integration is now a core component of our IT asset management solution.

 

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Please go through the below links these are helpful to you:

https://www.gartner.com/imagesrv/media-products/pdf/provance/provance_issue1.pdf

https://www.xassets.com/sccm-asset-management-software

https://community.servicenow.com/community?id=community_inbox

 

Thanks & Regards

Haseena

                                  Please: Hit like, Helpful or Correct depending on the impact of the response

 

 

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smfoister
Giga Expert

‎03-28-2019 08:59 AM

Lots of good info already here but please do not neglect the SCCM clean-up on the back end. I'm dealing with a situation now where the team responsible for managing SCCM has had no oversight or accountability for years and when I imported SCCM data I pulled in assets that were retired years ago but were never removed from SCCM or Active Directory.