How to make read - only access for all the reports in Dashboard for all the users.
Hi Community,How to make read - only access for all the reports in Dashboard for all the users.Thanks in advance.
Forum Posts
how to create a popup with user asset for selection when the agent opens the interaction ?
how to create a popup with user asset for selection when the agent opens the interaction ?
How to display report based on 2 fields
Hi All,I have created a bar report where I am grouping by the field 'Supply' , I also have another field 'quantity' for each record . I have to display quantity on the data label for the particular supply and not the tickets count.Please find below s...
Issue with Script Include function call
Hi All,Requirement is based on change of assigned to, I need to display count of incidents assigned to the selected assigned to.I had used onChange client script and Script include, but I am getting null value.When I tried to debug using script debug...
Resolved! How to insert 1000 records in incident table
I need 1000 records inserted in my incident table in PDI, how can I get it ?
Document Templates for RITM's
Hi All, I have created a HTML document template which is a PDF. The document is not stored in the attachment table, it is in sn_doc_template table in the form of template written on the Custom RITM table. Every time the template consumes the variable...
I want to update an asset record after closing the catalog task.
Hi, My requirement is submit a request for laptop using Service catalog . A task will be created to deliver the Laptop. Fulfillment teams has to respond to the task . I have added a asset variable on the catalog task to select the asset. fulfillment...
How to Bypass the mandatory fields when rejecting the demand record using UI action
Hello All, How to Bypass the mandatory fields when rejecting the demand record using UI action , How can we achieve this ? Thank you.
Resolved! Sync and Async calls
Hi All,I have few queries on Async and Sync calls we use in ServiceNow/Javascript1. How to make synchronous calls to async?2. What are different ways to make asynchronous calls in Servicenow?3. How to print JSON with below format.(Show incidents assi...
In the Catelog item i want to perform Date validation it will only accept Past or current date
Hi,In the Catalog item i want to perform Date validation it will only accept Past or current date. I have field called Issue date: i want to put validation is it will accept only Past date (or) Current or Today date. Thanks,
Require checkbox under label when checkbox hidden with UI policy
Hello-I have a label variable with 6 checkbox variables underneath that are visible once a user selects their application they are requesting access to, in this case Trackwise, and I would like to make 1 required. The checkboxes have a list collector...
Populate list collector variable value based on users group
We have one Catalog Item where Model Names is a list collector variable, which gives the list of model name based on Manufacture, Category, SubCategory and Model type the user selected on the request form. Earlier we have added req qual condition on ...
Discuss and Follow button on the Incident and Change Request
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
Adding field to base table and its child tables
Hi Experts, Can anyone guide me in adding a journal input field 'Work notes' for cmdb_ci table and its child tables. Is there any script to automate and configure the form for all child tables ,to show up the work notes fields . Thanks
Resolved! How to show related records in 'Cost Center' variable on basis of 'Location'
HelloI have the Location variable, referring to 'cmn_location', and also have a Related list on 'cmn_location' that is Cost Center and referring to 'u_m2m_cmn_location_cmn_costcntr'.On Selection of Location, that filters the cost center and shows the...
