How to import bulk records in service mapping?

Sathwik1
Tera Guru

How to import bulk records in service mapping? is there any excel template needs to follow? and what all the fields required? and per the course I see that discovery starts when we click on view map, so should we need to configure discovery schedule again? or it runs automatically frequently?

 

can someone help me to get someinfo pls.. I'm new to Service Mapping

6 REPLIES 6

Sathwik1
Tera Guru

AJ_TechTrek
Giga Sage

Hi @Sathwik1 ,

 

Yes you can,  use the CSV to upload the multiple entry points in Service Mapping.

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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