How to import bulk records in service mapping?

Sathwik1
Tera Expert

How to import bulk records in service mapping? is there any excel template needs to follow? and what all the fields required? and per the course I see that discovery starts when we click on view map, so should we need to configure discovery schedule again? or it runs automatically frequently?

 

can someone help me to get someinfo pls.. I'm new to Service Mapping

6 REPLIES 6

Sathwik1
Tera Expert

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Sathwik1 ,

 

Yes you can,  use the CSV to upload the multiple entry points in Service Mapping.

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin...

 

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Thanks

AJ

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