How to Import Jira projects, facing error while connecting instance.

jack33
Tera Expert

Hi all,

 

We installed all required plugin to import Jira project from Jira to ServiceNow, created credential alias with proper API token. Created instance, while clicking "Connect" getting below error:

You do not have permission to create WebHook 'instance_name.service-now.com'.

Also on every click on Connect, new record is getting created in Jira Webhook Registries. Can anyone please guide how to import projects step by step.

 

Thank you in advance

0 REPLIES 0