How to import users, roles and group

manjusha
Kilo Guru

Hello all,

I want to import users roles and group from excel sheet into service now users , roles and group 

table.

Please give me the brief description for how to achieve this.

Regards,

Manjusha

6 REPLIES 6

wcasas
Tera Contributor

You can go to each table, right click the header and select import. This will give you the ability to export a template as an excel. You can fill in the info there. Then import that file.

 

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Jaspal Singh
Mega Patron
Mega Patron

Hi Manjusha,

 

For that we need to use Data source. Link should give you a better understanding for getting it work.

 

Thanks,

Jaspal Singh

 

Hit Helpful or Correct on the impact of response.

John Snow1
Kilo Expert

Since you are using an excel spreadsheet you are going to have to break it up.
1.Import the groups to the groups table with an import set/Transform map 
2.Assign the roles to the groups manually.
3.Then import the users with an import set, and break the users into their appropriate groups via a transform script.

This link may help with the transform script.
https://community.servicenow.com/community?id=community_question&sys_id=bff1c3e9db98dbc01dcaf3231f96....

Best of Luck

John.

Hi,

Can you please share me the transform script to break users into appropriate group.

Regards,

Manjusha.