I was recommended to use system properties instead of hardcoding them my question is there any kind of limit on creating system properties or I can create as many as I want. Thank you.
in the knowledge article I have define some meta tags but when I am searching the article in portal it is not listing that record. i have defined meta tag as "credit-memo" and when I tried to search it in portal it does not display the record.can som...
Can you please help on below requirement. We have three Project Types: Small, Medium, Large. Each one has certain conditions and requirements. This information is stored in the following article: Ex: ServiceNow Developers opens up a project and bes...
HI,i have created a catalog item and user MRVS in that, there are 2 fields in multi rowrequest_type = action and deletionassociation = Non government and governmentNow i want a condition to check if request type is action or deletion && association i...
When testing a catalog item, having a manager approval flows, which of these best practices would youfollow? (Choose three.)A. Make sure the latest flows are activated.B. Use the instance Incognito setting to quickly toggle between requester and app...
Guys - I have a requirement to create a report/dashboard to fetch user name with 4 levels of management. Column names - User > Manager> Manager's manager> and so on till level 4 Pls help me with best possible solution. Thanks
Hi All,I have variable called Cost and it should accept the both decimal values and number. How can i achieve this. Example :1.Cost : 100 2. cost : 1000.12345 which should rounded to 100.12 Note : It should accept both numbers and decimal values I ...
Hi everyone, I'm trying to find out how to retake a previously completed assessment, I know the "allow retake" functionality on metric type form but I am unable to get that in action. I would greatly appreciate your views and suggestions.Thanks in ad...
Hello, I want to call the script includ in the scheduled job. How can I call ? Thanks, Sanket
Create a business rule on issues to capture the last comments or worknotes added in a custom field “Last update”. Please share the code
Hello Experts, I need to create and send an report where record that will expire within next 30 days from now.Expire date is a type of glide_date type. On the report I am not able to see the on or before operation in relative. Please suggest how to a...
Hi, I was going through ITSM simulator and found one question where I am stuck- Create a template so that Incidents created from Service Catalog or a Portal using the record producer "Report Performance Problem" should be assigned to the "Service Des...
Hi, I'm looking for report that can capture the CMDB CI attributes updates/changes E.g. cmdb_ci_computer, a CI 'Owned by' name field is updated from staff A to staff B, any way can show that CI changes with both staff A & B value in a report?
Hi all,I need some help auto populating fields from parent incident to child incident whenever there is an update on parent incident. some of the fields needed to copy are: assignment group, assigned to, state, notes. please advice. Thank you!
Hello,How can this requirement be approached? Need Interactions to be automatically assigned to me and set as Work In Progress, when I create an Incident or Request from the Interaction. Please help. TIA
| User | Count |
|---|---|
| 37 | |
| 17 | |
| 11 | |
| 8 | |
| 8 |
