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IT Service Management (ITSM) Implementation Simulator

FredyOlivares
Tera Contributor

In the IT Service Management (ITSM) Implementation Simulator course I cannot seem to work with newly created ITIL, SD and Grpmgt (Group manager) users, i cannot assign to roles since the roles tab does is not available, do I log in as admin? 

 

 

1 REPLY 1

abbasshaik4
Tera Sage

Hello @FredyOlivares,

 

Yes, you need to log in as an admin to assign the roles to users.

 

Can you share the screenshot here of what error you are facing?

 

If it is helpful, please mark it as helpful and accept the correct solution; by referring to this solution in the future, it will be helpful to them.

 

Thanks & Regards,

Abbas Shaik