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09-12-2023 05:41 AM
I created one sub category "apple mac service" under parent category " enterprice mobility service" . No the sub category should be visible without catalog item include in service portal. Like mention below screenshot
Solved! Go to Solution.
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09-12-2023 06:04 AM
Hi @Deepika43
There is no easy solution for this.
To show category on portal we should have at least one catalog item.
We have similar requirement in past , below solution works for us.. Have a try...!!
We have create one dummy catalog item in category and set "no search" to true.
Output :
Note : If we search with sys_id of dummy cat item in URL then you can able to access it.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates
- Mark as New
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09-12-2023 06:04 AM
Hi @Deepika43
There is no easy solution for this.
To show category on portal we should have at least one catalog item.
We have similar requirement in past , below solution works for us.. Have a try...!!
We have create one dummy catalog item in category and set "no search" to true.
Output :
Note : If we search with sys_id of dummy cat item in URL then you can able to access it.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates