how to integrate confluence with servicenow?

[Community Alums]

On my incident form, i have contextual search which shows knowledge articles from Knowledge Base. I would like to show articles from confluence as well when user enters something on short description field. Is it any way to access pages/articles on Confluence from servicenow.

[john_duchock]

Notice a common thread here?   Lots of companies seem to want to charge you to extract YOUR data from confluence....almost like Atlassian holds your data hostage.  

I am eternally grateful that ServiceNow does not do this to data and instead provide several ways to extract data from the system.

...this is the number 1 reason our company is dropping all Atlassian products...

[Koji Yanase]

Hi Karthik,

Did you achieve the contextual search with Confluence? I'd like to know your situation.

Thanks.

[Allison DeTitto]

Hi all - I'm new to both SNOW and Confluence. What are the benefits of syncing SNOW knowledge base with Confluence?

[Mohammed Kemal]

Hi Allison,

Syncing SNOW knowledge base with Confluence enables you to provide end-to-end traceability and fostering cross-functional collaboration.

Thanks!

[svani]

Hi @Community Alums , 

Did you achieved the above requirements, if so please let me know the steps because I have the same requirement to do. 

Thanks in advance