How to Keep the User/ Groups data in sync between Prod and Sub-Prod instances?

[Ella1]

How To Keep The User/ Groups Data In Sync Between Prod And Sub-Prod Instances?
How to Keep the User/ Groups data in sync between Prod and Sub-Prod instances?


The Prod and TEST is connected to LDAP.
Manual user provisioning is also being done in Prod for some users.

[sekhar kurumoju]

Hi,

please ref below links:

https://community.servicenow.com/community?id=community_article&sys_id=61e47b341b425c106531ea89bd4bc...

https://community.servicenow.com/community?id=community_article&sys_id=54edecd8dbc31010f21f5583ca961...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Allen Andreas]

Hi,

If you need immediate or close to sync between the instances, then you'd want to look in to create that integration using ServiceNow's REST API. Otherwise, a standard environment clone process would keep them in sync.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/orlando/technology_partner_program/ap...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Allen Andreas]

Hi,

I just wanted to check-in on this and see how things are going?

If my reply above helped guide you correctly, please mark as Helpful & Correct.

Thanks!

[Ella1]

Thanks @Allen A @sekhar kurumoju