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Resolved! Query roles associated with a particular subscription via REST

I try to find out all the users who are using ITSM subscription via REST call. I try to find all the roles associated with the subscription, then find users assigned with each roles. However the number of roles I got from REST API call tolicense_role...

Jun13 by Giga Contributor
  • 1738 Views
  • 2 replies
  • 0 helpfuls

Variable limit on catalog tasks?

We've got a service that has a lot of variables and when trying to add them, we've noticed there is a point where variables can no longer be added. We're able to move the variables from the left hand side of the variables list to the right hand side ...

ServiceNow - How to view ticket history?

Hello everyone! I'm currently working front line infantry with ServiceNow.  Currently, we are forced to document all our tickets using Excel and submit them daily (e.g. SCTASKs and INCs with states (Pending, Escalated, Resolved)).   INC00001         ...

Try creating or activating the missing variables in flow.

I am receiving below error message in Flow designer. Prevously before Rome it wasn't throwing the below message as error. It is asking me to create/activate the variables. However, we do not need those fields on the catalog item visible to users. Ple...

Community Alums by Community Alums  
  • 1954 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to add macro variable to a catalog item in San Diego version?

I was trying to put images in the Catalog Item with a variable that would come from a URL, for that I would use Macro Variable but in the San Diego version it is apparently not available or at least it is hidden. How can I set the variable as Macro? ...

Boaz Benicio by Tera Contributor
  • 2442 Views
  • 5 replies
  • 5 helpfuls

Resolved! Show more information on Reference Selection

I am trying to sort out how to show other fields on the drop down of a reference box   Here is what I have This is showing just the "Name" of the asset, I was hoping to show other information, like the Model type   Here is the back end of this Type ...

find_real_file.png find_real_file.png find_real_file.png

how to sync user,group and role Production To Dev Instance

Hi All,I'm looking sync user , group and roles from Production and QA.Because daily creating new user adding groups and roles in the production again need to re-create in the development instance.whether it can be automated task using the script by s...

cha08 by Kilo Explorer
  • 9323 Views
  • 27 replies
  • 0 helpfuls