How to make a catalog item public in servicenow?

Bharath kumar6
Tera Expert

I need a catalog item to be made public like even without users logging in to servicenow, they should be allowed to submit the request.

 

Can I get the detailed explanation of how to achieve this.

1 ACCEPTED SOLUTION
13 REPLIES 13

Hi,

did you check table level READ ACL on that table "u_store"

ensure there is no role on it

Regards
Ankur

Hi @Ankur Bawiskar ,

There are 2 read, 1 write an d1 create ACL's.

find_real_file.png

 

find_real_file.png

then the 2nd ACL should allow

Did I answer your original question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

No, its not showing the records to select from the reference field.

@bharath 

I believe I already answered your original question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

The discussion can continue on the same thread.

Regards
Ankur