How to Remove Choice values based on Roles in Client script

[Manasa23]

HI All,

I have tried the below Client script to remove & Add choice values and hide field based on Role, However it is not working.

I have written multiple IF conditions in one Function , not sure whether it is correct or not ..

can someone please help on this !!

Client script - Onload 

function onLoad() {

if (g_user.hasRoleExactly('asset')) {
g_form.addOption('u_select_the_type_of_action', "create_update");
} else {
g_form.removeOption('u_select_the_type_of_action', "create_update");
}

if (g_user.hasRoleExactly('HAM_CMDB_Support')) {
g_form.addOption('u_select_the_type_of_action', 'update_hostname');
} else {
g_form.removeOption('u_select_the_type_of_action', "create_update");
}

if (g_user.hasRoleExactly('inventory_admin')) {
g_form.removeOption('u_select_the_type_of_action', 'allocation_deallocation');
g_form.setDisplay('u_select_the_type_of_asset', 'true');
} else {
g_form.removeOption('u_select_the_type_of_action', 'allocation_deallocation');
g_form.setDisplay('u_select_the_type_of_asset', 'false');
}
}


Thanks,
M

[Ankur Bawiskar]

Hi,

so what debugging you performed?

did you add any alert etc?

Regards
Ankur

[Abhijit4]

Hi Manasa,

What is your current output and what are you expecting?

Thanks and Regards,
Abhijit
Community Rising Star 2022

[Chetan Mahajan]

Hi,

           refer below link it may help you : https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/

[Aman Kumar S]

Hey,

Few suggestions here:

1. hasRoleExactly will work only if user has that one role, for example has both itil and asset, this check will fail for hasRoleExactly('asset')

2. For addOption:

g_form.addOption('u_select_the_type_of_action', "create_update"); // this is incorrect

Use this:

g_form.addOption('u_select_the_type_of_action', "create_update", "Create Update"); // last parameter for label

I would rather suggest, if you can pass use detail to script include using glideajax and get your query done there.