- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-06-2020 06:35 AM
Hi,
We have a requirement to create the Label Variable and under it, there are multiple checkboxes.
We don't want the checkbox to become mandatory instead we want the label variable.The requirement is to make the label as mandatory instead of each checkbox.
Please help with your suggestions.
Regards,
Rafmine.
Solved! Go to Solution.
- Labels:
-
Service Catalog

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-07-2020 02:09 AM
Not sure about the question. Label do not have input so label itself can't not be made mandatory. If the question is to just put a red asterisk to the front of the label, just follow Akif's advice. Making the first checkbox field under the label mandatory will put the red asterisk on the label and make at least one checkbox selection mandatory (not necessary just the first checkbox).
For example, I've defined 3 checkboxes underneath a label.
Created a UI Policy to set the first check box mandatory.
This will result in putting a red asterisk next to the label and make at least on select mandatory.
When at least one checkbox is checked, the asterisk becomes black to indicate the mandatory condition has been satisfied (note that it does not have to be the check box set mandatory by the UI Policy).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-22-2024 03:32 AM
It worked by making one of the checkbox as "selection required"

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-07-2020 02:09 AM
Not sure about the question. Label do not have input so label itself can't not be made mandatory. If the question is to just put a red asterisk to the front of the label, just follow Akif's advice. Making the first checkbox field under the label mandatory will put the red asterisk on the label and make at least one checkbox selection mandatory (not necessary just the first checkbox).
For example, I've defined 3 checkboxes underneath a label.
Created a UI Policy to set the first check box mandatory.
This will result in putting a red asterisk next to the label and make at least on select mandatory.
When at least one checkbox is checked, the asterisk becomes black to indicate the mandatory condition has been satisfied (note that it does not have to be the check box set mandatory by the UI Policy).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-08-2020 11:19 PM
Thank-you Ozawa
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-08-2020 11:53 PM
Glad that you found the approach.
Did you mistakenly mark other answer as correct?
As I see same approach/solution was provided first from
You can only mark 1 response as correct.
So please mark the appropriate response as correct.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-10-2023 09:32 AM
@Hitoshi Ozawa hi there, thanks for the superb detailed response. I just learned I don't need any catalog client script to do this by applying this "trick"...
Is this part of the ServiceNow documentation?