How to modify the list layout in Agent Workspace ServiceNow?

[Nivetha K1]

Hi All,

We've a requirement to modify the Widget's list layout in Agent Workspace to add "Assignment group" and "Assigned to" field. I've modified the list layout of respective widget's report and able to see those two fields in default view. But, these changes are not reflected in Agent workspace when viewing the widget. Please find the attached images for further details.

Workspace : Agent Workspace

Widget Name : Incident SLA Breached

Fields required : Assignment group and Assigned to

Please let me know if anyone has configured Agent Workspace' s list layout before.

[Ayush Silmana]

Hello everyone , you can change the default view form list layout and save it . The sequence will reflect on to the dashboard.