HOW TO MODITY THE URL LINK IN SERVICEPORTAL ?

[KISHORRAJ]

I have a requirement if I click request in serviceportal then in the request if I select any record in that time the url need change 

If I select any of the incident in the url link https://dev1027.service-now.com/sp?id=ticket&table=incident&sys_id=f12ca18473512300272866     

in this url its default link i need to change the table and sys id is there any way for changing the url for servicenow portal

in this url ticket&table =incident need modify or remove the table and also the sys_id=f12ca18473512300272866

 can anyone help with this scenario

 

[jaheerhattiwale]

@KISHORRAJ What changes you want to make in that URL?

[KISHORRAJ]

Hi @jaheerhattiwale  change the sys_id as instance id and the remove the table option.

https://dev108277.service-now.com/sp?id=ticket&table=incident&sys_id=f12ca18473512300272866.

remove the table and change sys_id as instance id how I can configure this

[jaheerhattiwale]

@KISHORRAJ Please try below code in client script of widget

var url = window.location.href;

url = url.split("?");

var newUrl = url[0];

var queryParams = url[1];

queryParams = queryParams.split("&");

for(var i=0; i<queryParams.length; i++){

    if(queryParams[i].startsWith("sys_id")){

       newUrl += "&"+ queryParams[i].replace("sys_id", "instance_id");

    }

}

console.log(newUrl);

Please mark as correct answer if this solves your issue.

[KISHORRAJ]

hey @jaheerhattiwale is this code need to write in client script servicenow instance or portal widgets