How to move KB articles from Dev to Prod

[Mike160]

We have Kingston.

We have articles created in Dev. Update sets don't seem to capture them. What's the best way to get those into Prod?

Thanks!

[Jace Benson]

I'd export excluding the KB#'s

So here'd be my steps

1.  Export the KB's to CSV

2.  Import the KB's to prod via transform map

(you will lose images).  You might be able to export/import those too but that all depends on where they are uploaded.

[sharayuw17]

Hi you can refer to this -
https://www.servicenow.com/community/itsm-forum/how-do-you-move-a-set-of-knowledge-articles-from-a-l...
thanks

[dgarad]

Hi @Mike160 

Export and import the KB xml file dev to Prod.