How to open RITM and SCTASK when running Open a Catalog Item (SP) via ATF

Gian1
Tera Contributor

I am trying to run an ATF scenario where Open a Catalog Item (SP) and have a Order a Catalog Item (SP) as submit. 

When we open an existing record, it fails to open SC_TASK

Any ideas?

9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you need to know which sc task to open

can you share what steps you have written?

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

find_real_file.png

I get stuck at the open existing record part, it seems to now recognize the ID

Hi,

what after step 3?

see this for example

https://community.servicenow.com/community?id=community_question&sys_id=1e1ea61ddbd650d0fb115583ca96...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader