How to open RITM and SCTASK when running Open a Catalog Item (SP) via ATF

Gian1
Tera Contributor

I am trying to run an ATF scenario where Open a Catalog Item (SP) and have a Order a Catalog Item (SP) as submit. 

When we open an existing record, it fails to open SC_TASK

Any ideas?

9 REPLIES 9

Ankur Bawiskar
Tera Patron

Hi,

you need to know which sc task to open

can you share what steps you have written?

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

find_real_file.png

I get stuck at the open existing record part, it seems to now recognize the ID

Hi,

what after step 3?

see this for example

https://community.servicenow.com/community?id=community_question&sys_id=1e1ea61ddbd650d0fb115583ca96...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader