How to override a view rule!?

[sohanp]

Hi

I have view rules on change request form like

Emergency View rule: When 'Type' is 'Emergency' (for Emergency type change request).

Normal View rule: When 'Type' is 'Normal' (for Normal type change request).

I created a view   named "Summary View"   with some selected fields of Change Request   Form and applied it through a Glide Dialog Form UI Action named   "Change Summary View"     by a related link in the change request form itself .

Now this view is not working.

How can I bypass/override this Glide Dialog From UI Action, i.e the view named "Summary View" through the (parent view) view rule on the change request form of type Emergency and Normal?

Does anyone have a solution to this!?

Thanks & Regards

Sohan

[tanumoy]

If I understand correctly, you have created a view with some fields of Change Request and you want to render it when the UI action has been clicked. After filling up that fields and click ok, that field values will set to the parent change request form.

If that is the requirement you will find the below link helpful.

GlideDialogWindow: QuickForms - ServiceNow Guru

Let me know in case you need anything else.

[ArunKRam]

Hi Sohan,

Did you get a solution for this? i have the same query.

Thanks,

Arun