Hello Community,I’m a ServiceNow developer and need some help troubleshooting an issue with Order Guides in Service Portal.I have 2 order guides, each bundling multiple catalog items:In the first order guide, I can see the variables of the bundled ca...
hi the error - importing OIDC well Known Configuration Failed. The OIDC Metadata URL specified either cannot be reached or is invalid, has popped up, how can it be fixed?
We're storing the AD admin account data in one of the custom table u_admin and the issue we're facing is when admin account in AD is inactive we're trying to get 'userAccountControl' values from AD and updating same account inactive in u_admin in Ser...
Hi team ,I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is th...
Hello community,Is this possible to trigger flow yearly basis ? For example : Flow should trigger on Jan 1 at 12 PM every year. Thanks
Hi Team , we are adding 3 tables based on demand no i need to find project number and based on project we need to find project task number .here , the first is working fine , (demand based project ) however (project based task is not working )gett...
Hello Everyone, I want to create a report on Open RITMs without Approvals and Tasks.I trying create but i can't find the right conditions to filter it out. Can you please help me on this.Thanks
Hello,We are trying to use the advanced work assignment feature (AWA) and are facing some issues.Currently, when a work item is created (when the incident status is new or the work item status is pending acceptance), the work item size is 1.The busin...
Hi Team, Once a client moves to servicenow,how many instances are given by default?If we want more instances do we need to pay for the same. BR,Ankur
Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: ErrorExecute operation on script include 'hr_caseO...
Hi Team, Could you please provide your support to generate the access token for SCIM integration with the grant type as client credentials in ServiceNow? Please check and provide your inputs. Thanks & RegardsRahul Chander
Hi All, In the Decisions table, there are thousands of records. Many of these records have the same answer and the same condition (for example, changerequest.location). If multiple records share the same answer and the same location condition, then ...
In my use case, I created a client script and captured it in the update set as an insert and update action. However, I no longer need that client script. Can I capture the delete action in the same update set? Also, is it considered best practice to ...
I’m facing an issue with a particular Record Producer in Service Catalog.The record producer is available under the correct Category and I can open it from there.However, when I try to search in the Service Catalog (using the exact name of the record...
Hi community, I recently received a request to automatically create normal change after service request submission. Technically, it is easy to proceed and not any issue. But what about the process wise? How would you evaluate such request? Thank you....