How to post an adaptive card to Microsoft Teams?

Lukas16
Tera Contributor

‎06-08-2020 07:15 AM

Hey guys,

I'd like to post a message in form of a customized card to a specific MS Teams channel whenever a knowledge article is created/updated. I tried doing so in flow designer/integrationhub (starter package/MS Teams spoke) using a webhook url.

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Here I can only send a simple text message to MS Teams though.

Now I'm kind of stuck since I'm relatively new to ServiceNow. Can I somehow modify the "message" field to send a JSON object to the webhook url resulting in an adaptive card?

Any ideas how to accomplish this matter?

Thanks in advance!

Lukas

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Ankita Sarkar
Tera Guru

‎06-21-2021 02:51 AM

Hi,

I am looking into a similar requirement. Can anyone please suggest like how we can capture the data from Teams to ServiceNow. For example: When you are adding a comment in the Knowledge article getting displayed in Teams, that comment needs to get added at Knowledge article in ServiceNow.

Any suggestions would help. Thanks in advance!

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