how to remove favorites for all itil users

[sai charan7]

hi

can anyone help me to remove the favorites book marks for all ITIL users, there is a book mark favorite called as 'On call scheduling' which it shows in favorites even if we remove by edit button

[Maik Skoddow]

Hi

favorites for all users are stored at table sys_ui_bookmark. Remove the respective records as per your requirement.

Maik

[Teju Dhoran]

Hi,

If you are an admin, you can simply navigate to System Definition > Bookmarks which stores favorite for all the users, Remove the respective records as per your requirement.

The table name is "sys_ui_bookmark".