How to remove (*Indicates required ) from the portal.

[ads]

I want to remove the instruction (*indicates required) from the service portal when opening catalog item in portal, Please check the screenshot.

[Raghu Ram Y]

Hi @ads 

As it was OOB feature leave it as it is, if at all your customer don't want to see it, then navigate to widget(SC Catalog Item) and check whether it was OOB or customized(if already it was cloned) then go to HTML and remove the part which you are not looking for.

[Raj_Esh]

Hi Ads,

Copy the OOTB widget and modify it. 

(But not recommended)

Thanks,

Raj

[Saurav11]

Hello,

As everyone as already informed that it is a new feature by Servicenow.

Now because you have that feature I assume your widget is still OOB and not customized otherwise the feature would have been skipped in the upgrade.

You can surely clone the widget and remove it from the HTML if it is absolutely required, but there is a down side to it as if there is a new feature which Servicenow brings on this widget and you like it then you can to again switch in the future.

And then the asterisk will be still there, so it's better for the users to get used to it rather than applying the clone widget and then again introducing it in the future.

Thanks.

Please mark answer correct/helpful based on Impact

[Gert-Jan]

Hi,

Why not hide it via CSS? 

The element is

.sc-cat-item-legend.

If you set the css value

display:none

the whole element will be hidden. Be aware where to place the css adjustment (top level will hide this element for the whole portal).