How to remove or hide comments and star ratings displayed in service portal for KB article section?Once the star rating and comments entered it will store on database. Then remove or hide the comments and ratings displayed below the article.

[Rajan3]

Once the star rating and comments submitted means it will store on database.

Once it was stored in database. Then hide or remove the rating and comments being displayed in service portal UI.

[Rajesh Annepak1 · Accepted solution]

Hi Ramesh ,

The system property is the place where you can control the visibility of the Star Ratings on the service portal

Property name : glide.knowman.show_star_rating

If you mark the property as False then the Star Rating is disabled

Please Mark Correct/ Helpful , If your query is resolved

Rajesh Kumar Annepaka

[ericcrawford]

This worked for me.  Thanks!

[Rajesh Annepak1]

Hi

Please mark this answer as Correct then it would be helpful for Others as well

[ericcrawford]

Would if I could. 

Rajan could you mark Rajesh's answer as correct?