How to remove watermark from sent and received emails

Sriram Pusuluri
Tera Contributor

Hi,

 

 

I want to remove the watermark from both sent and received emails.

 

I found this property "glide.email.watermark.visible" I have changed the value to false.

 

I know this property will only work when email notifications are sent.

 

SriramPusuluri_0-1748409677889.png

 

 

When ServiceNow receives emails, at that time watermark is showing. How can we remove the watermark from receiving emails as well

 

 

 

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Sriram Pusuluri 

at notification level you can omit using this

AnkurBawiskar_0-1748411283738.png

 

check this custom solution for removing from incoming email

Remove Watermark from email body of incoming emails 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Does this omit both sending and receiving notifications?

@Sriram Pusuluri 

only on outbound I believe

check this on how it can be done globally

Hide email watermarks globally 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader