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How to remove watermark from sent and received emails

Sriram Pusuluri
Tera Contributor

Hi,

 

 

I want to remove the watermark from both sent and received emails.

 

I found this property "glide.email.watermark.visible" I have changed the value to false.

 

I know this property will only work when email notifications are sent.

 

SriramPusuluri_0-1748409677889.png

 

 

When ServiceNow receives emails, at that time watermark is showing. How can we remove the watermark from receiving emails as well

 

 

 

 

5 REPLIES 5

yashkamde
Kilo Sage

Hello @Sriram Pusuluri ,

 

For the property you mentioned will only work when email notifications are sent and you are right !!

 

For Incoming Emails you can refer the link below, this will help you to remove the watermark from both sent and received emails.
https://www.servicenow.com/community/developer-forum/remove-watermark-from-email-body-of-incoming-em... 

If my response helped mark as helpful and accept the solution.