How to replicate Catalog Item Association on RITMs to Record Producers

[Maurice Murphy]

Sorry if this is an odd question, but I'm trying to replicate the OOTB functionality through which a catalog item is associated to an REQ/RITM to Record Producers.

Essentially, I have a scoped application table with several record producers and the ask is that we be able to report on the different submitted records based on which record producer is used to submit the request. I've created a field on this table called "Item", but in trying to automatically populate this via a Flow when the record is submitted, I'm struggling to detemrine how I can make the association.

I've looked for a business rule on the RITM and REQ tables to see if the association is done there, but I've not been able to find anything.

Long story short, I have 2 questions:

1. Is there a way I can replicate the out of the box functionality for associating a catalog item to a RITM/REQ on a record producer?
2. If there is not something OOTB I can copy, what is the recommendation to try and make this function within a Flow?

[Dr Atul G- LNG]

Hi @Maurice Murphy 

Long story short, I have 2 questions:

1. Is there a way I can replicate the out of the box functionality for associating a catalog item to a RITM/REQ on a record producer?

Atul: The record producer work only 1 table at a given point of time, where catalog item work in 2 tables or create 2 records. So OOTB there is no way, as both are 2 different concepts. Don't take me wrong, but you to make apple as banana which is not possible. sorry my bad example.

1. If there is not something OOTB I can copy, what is the recommendation to try and make this function within a Flow?

Atul: Via flow we can try , but what about 2nd record, in which table you want to create. It will be a good customization ( if feasible) also increase the technical debt.