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How to Reset value with new value in Time worked field

Asha Pathak
Tera Contributor

I want to reset the highlighted value with the new value

 

AshaPathak_0-1709632986993.png

 

If I added time as 10 hours then it will show the count as 454 but I want to show only 10
How can I stop sum on time worked field

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Asha Pathak 

 

Might be helpful

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/time/concept...

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Asha Pathak
Tera Contributor

want it for change_task table not for all table

Hi @Asha Pathak 

 

I doubt it is easy to do. You need to customise it. 

@Sandeep Rajput  @Aman Kumar S  @Sohail Khilji experts view. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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