How to restrict special characters in Transform map data load

Renu9
Tera Contributor

Hi All,

I am having a transform map which is loading the data from third party application to ServiceNow Users table.

There are some special characters in the Department value that is sent from third party app. Ex: Fältred.

 

Once it loaded into ServiceNow it is displaying with some other characters at the place of ä. And also there are few more special characters where ServiceNow is not recognizing. Ex: __, ä

Kindly help me is there any approach that ServiceNow can accept all the special characters that is coming from third party app.

 

@Ankur Bawiskar Kindly suggest

3 REPLIES 3

Karpura Kale
Tera Contributor

Hi Renu, 
Did you get any solution to this , I also have similar issue.

Arjit Gourav
Tera Contributor

@Renu9 @Karpura Kale , Did you guys find any solution to this? I am also having similar requirement and am not sure how to achieve. In my case, ServiceNow is ignoring the entries having special characters and I am having dificulties in import

aquibmohd34
Tera Contributor

@Arjit Gourav Hi, I am also facing the same issue. Did you find any workaround for this?