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05-14-2020 01:26 AM
We have a list collector field 'requested for'.
Based on the selected users' department, need to trigger notification to different approver group. And in the mail we want the respective requested for user name as well.
Any idea would be helpful.
Thanks!
Madhu
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05-15-2020 11:02 PM
Hi Madhu,
So are you saying you are having say 3 users in list collector; these 3 users belong to 3 different department and based on department email should trigger to individual group?
How are you triggering the email? is it from workflow notification activity?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-08-2020 10:07 PM
Hope you are doing good.
Did my reply answer your question?
If so, please mark my response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.
Thanks!
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-19-2020 10:20 PM
Is this answered?
if my answer helped you, kindly mark it as ✅ Correct & 👍Helpful so that it does not appear in unanswered list & close the thread.
Regards
Ankur
Ankur
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12-21-2020 12:54 PM
I already have marked it helpful. Thank you!
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05-20-2020 08:51 AM
Is this answered?
if my answer helped you, kindly mark it as ✅ Correct & 👍Helpful so that it does not appear in unanswered list & close the thread.
Regards
Ankur
Ankur
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05-24-2020 11:34 PM
Is there any update on this? Is this question got resolved or you need some more assistance.
Somebody has take time & efforts to help you; so please check this.
If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader