How to send notification weekly with recent assigned incidents to assigned to user
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08-04-2024 12:21 AM
Hi,
I would like to send a weekly notification to the "assigned to" individual, containing a hyperlink list of the incidents assigned to them.
Regards,
Sanju.
1 REPLY 1
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08-04-2024 12:32 AM
Hi @Talari Balateja ,
1. Create an event
2. You can create a schedule job for weekly that trigger notifcation via step 1 event.
3. Go to incident table apply filter > 'assigned to' is 'Dynamic ME'
4. Copy the resulting URL to build notifcation content. Assign the url to a hyper link.
I hope this helps...
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