How to send notification weekly with recent assigned incidents to assigned to user

Talari Balateja
Tera Expert

Hi,

 

I would like to send a weekly notification to the "assigned to" individual, containing a hyperlink list of the incidents assigned to them.

 

Regards,

Sanju.

1 REPLY 1

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Talari Balateja ,

 

1. Create an event

2.  You can create a schedule job for weekly that trigger notifcation via step 1 event. 

3. Go to incident table apply filter  > 'assigned to' is 'Dynamic ME'

4. Copy the resulting URL to build notifcation content. Assign the url to a hyper link.

 

I hope this helps...


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