how to set attachment icon size limit(max 15MB) for one catalog item? And if i change limit for one catalog item is their any impact to other catalog items?

[Dasari Srihari]

how to set attachment icon size limit(max 15MB) for one catalog item? And if i change limit for one catalog item is their any impact to other catalog items?

Thanks

Srihari.D

[Ankush Jangle1]

Hello,

There is one system property there we have to set the limit of the attachment file size which will apply for

all the table globally

https://hi.service-now.com/kb_view.do?sysparm_article=KB0718101

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administration/task/t_DisablingTheDragAndDropFeature.html

Please Mark it as Correct/Helpful if it helps you

[Harshal Gawali]

Hello Dasari,

The default maximum size limit for an attachment file that can be added to a record in the ServiceNow platform is 1024 MB for a new out-of-box instance.  However, this limit can be adjusted in the system to allow for larger maximum attachment sizes or decrease the maximum size of an attachment allowed on the system.

The following procedures can be used to change the maximum allowable size for an attachment uploaded to the system.

Login to the instance with an account having admin rights to the instance.

Using the Menu Navigator, browse to the following location on the instance: System Properties -> Security.

The Security Properties Page for the instance will appear.  Locate the property on the page with the heading "Maximum file attachment size in megabytes".  Below this heading is a field in which the specified value can be typed to specify the number in MB of the maximum allowable attachment size.

also refer below threads for more details.

Limit number of attachements on catalog Item

Regards,

Harshal.