Hi SNC,Greetings. How to find record name and table name with sys_id of any instance table's record?(i.e.,)1. I have a sys_id of client script or b.rule or any system related = Yes i can find that in sys_metadata table. Let's take this scenario :2. I...
Hello, I am looking to extract cmdb data from another application using the REST api call. I want to export data based on a date range, but by not hard coding the dates. I tried by using the sysparm_query=sys_created_onONYESTERDAY+10, but it still ex...
Here I need to send request from SN to testing tool and get response back in SN Which tool can support this outbound integration from servicenow I am trying in SOAP UI but in that I am not able to find the Endpoint for adding in servicenow soap messa...
Hi All, How can we set list collector with Cart API? can we use cart.setvariable, if yes what is the format for list collector Thanks,Pramod
Dear all, i have a requirement "Create problem ticket (automation) when multiple incident created with same issue". i tried working with business rule, after 'Insert' or 'updated'with the following code but it is not working. (function executeRule(cu...
Hi All, Need to create a custom widget to show the asset table data and computer table data in the ServiceNow portal, kindly help
Hi, Anybody can you please suggest or share the best resource to learn CSM.Also can help with what is the difference between ITSM and CSM modules. Thanks,Ruby
I am struggling in understanding concepts in of when to use wait-for-condition in workflow and when to use Timer.I want to know more about the difference.
After removing the Related Incident resource configuration in Contextual Search, several search action configurations are also removed. Can anyone explain the reason behind it? Thanks.
Hello Experts, In my story form I have created a UI action to auto create the TEST case (tm_test_case) with some field values which is working fine . My question is how STRY and TMTC records are properly related (automatically) on the related tabs ...
Hi Folks , I want the list of ITIL users last login , who interacted with ITSM homepage only, it means worked on tickets request/incident , visited ITSM incident/problem/changes etc. ,Not including the service portal interaction.Can someone help me w...
Hi i want to set my table reference field to show data in descending form as latest data created first i tried but its now oworking anyone has solution for this how this works?
Hi I have a requirement where I have to copy attachment from catalog item to a particular table. We have a reference field for that table in the catalog item. @Ankur Bawiskar please help me in this
Hi All,I want to pass 3 parameters to in event queue, gs.eventQueue("event name", current, current.assignment_group ,(value1,value2 )); I want to use value 1 and value 2 in notification;
Enabling Agent Status on their Availability in Service Now.Example : When an agent login to ServiceNow. It should show “Available” with Green color, If he works on a ticket it should go to “On-Call” automatically with orange color timer on.. If he st...
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