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‎07-24-2020 07:10 AM
Hi All,
Kindly help me . I got one requirement if the current choices start with pending then it changes to another state Work in progress
the script:
(function executeRule(current, previous /*null when async*/) {
var state = current.state.getDisplayValue();
gs.log("track4" + state);
//var a=current.u_email_update.getDisplayValue();
if((state == "Pending-Client") || (state== "Pending-Vendor") || (state == "Pending-Internal")){
//current.state = "Work in progress";
// current.state = 2;
current.state.setDisplayValue('Work in progress');
//current.stage == "closed_skipped";
//current.state = 3;
current.update();
}
})(current, previous);
my query how to set the current state setDisplayValue to Work in progress (I have used------ current.state.setDisplayValue('Work in progress')----these line-) but working not for state choice field kindly suggest . I have to set display WIP or not WIP's value(2).
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‎07-24-2020 07:46 AM
Ideal way to set the choice field is using the choice value;
The display value i.e. choice label may change as per business requirement so I would suggest using choice value
If this is before update then remove current.update() as it is not best practice
current.state = 2;
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-24-2020 07:18 AM
Hi debarpita,
Since its business rule even if you set the backend value(2) then also the state of task will set to work in progress.
but for setting the display value you can use this:
Try this out:
current.setDisplayValue('state','Work in Progress');
Thanks,
CB
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‎07-24-2020 08:01 AM
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‎07-26-2020 10:35 PM
hi cb,
It is not working kindly suggest
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‎07-26-2020 10:37 PM
Hi cb,
Thanks . it is not working . i have to set display 'work inprogress', not the value .
var currentstate = current.state.getDisplayValue();
if((current.u_email_update == true))
{
if((currentstate== "Pending-Client") || (currentstate== "Pending-Vendor") || (currentstate == "Pending-Internal"))
{
current.state = 2;
// current.state.setDisplayValue("Work in progress");
//current.setDisplayValue('state','Work in Progress');
}
}