How to set Help text ("More Information") for a Multi row Variable set in Catalog Item?
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‎12-02-2019 04:01 AM
How to set Help text ("More Information") for a Multi row Variable set in Catalog Item?
I am able to do the same at individual variable, but I wanted to set the Variable set Level.
Use Case: User can add a minimum on one row to maximum of 10 rows. We need to display this as Help text.
Version: Madrid Release
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Service Catalog

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‎01-15-2020 07:48 AM

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‎01-15-2020 08:03 AM
An option is to add a macro variable where the help text would be and create a macro (for ui16) also a widget (for service portal) to create the html for the help text.
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‎11-14-2022 09:10 AM
For anyone finding this thread, I was able to solve this issue for Service Portal using the .getField() function to dynamically add/change a field's help text.
Example:
var f = g_form.getField("field_name"); f.expand_help = true; f.instructions = "<p>information text</p>"; f.help_tag = "More information";
I only tested this for Service Portal.
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‎12-03-2024 02:13 PM - edited ‎01-17-2025 02:31 PM
Works perfectly in the Service Portal, thanks Chris!
Note that this works for fields inside a MRVS but not on the MRVS variable itself.
Steve