How to set Help text ("More Information") for a Multi row Variable set in Catalog Item?

Praveen65
Kilo Contributor

How to set Help text ("More Information") for a Multi row Variable set in Catalog Item?

I am able to do the same at individual variable, but I wanted to set the Variable set Level.

Use Case: User can add a minimum on one row to maximum of 10 rows. We need to display this as Help text.

Version: Madrid Release

4 REPLIES 4

arnoh
Tera Guru

Hi Praveen,

Help text is only available inside the individual variables, no matter what type of variable set you use.

That would show like this:

find_real_file.png

Jace Benson
Mega Sage

An option is to add a macro variable where the help text would be and create a macro (for ui16) also a widget (for service portal) to create the html for the help text.

Chris Hatch
Tera Contributor

For anyone finding this thread, I was able to solve this issue for Service Portal using the .getField() function to dynamically add/change a field's help text. 

Example:

    var f = g_form.getField("field_name");
    f.expand_help = true;
    f.instructions = "<p>information text</p>";
    f.help_tag = "More information";

 

I only tested this for Service Portal. 

Works perfectly in the Service Portal, thanks Chris!

 

Note that this works for fields inside a MRVS but not on the MRVS variable itself.

 

Steve