How to set "Who will receive" through mail script?

[m_servicenow]

Hi Everyone,

I want to add "Who will receive' from <mail_script></mail_script>. is there any way by which we can set user/group filed in "Who will receive".

I m writing this code as below in <mail_script> in email template. But this is not working:

<mail_script>

var gr = new GlideRecord("change_request");

gr.addQuery("number", current.number);

gr.query();

if(gr.next())

{

  var emailto=gr.requested_by.user_name+"@example.com";

    email.setTo(emailto);

}

  </mail_script>

[Ravi Prasad1]

Yes in email notification body.

You can pass user sys_id as well if you dont have email ids.

[ryadavalli]

YUp it worked, but one question is we cannot have bcc or cc without to right ?

[adarsh-homepage]

Hi Ravali,

Could you please share a screenshot from the notification body where exactly you have written the mail script in Geneva. Also if you could provide script to cc users manager would be great.

Regards

Adarsh

[ryadavalli]

Here is the email notification body:

Short description: ${short_description}

${mail_script: your mail script name}

In the email script, you can use:

(function runMailScript(current, template, email, email_action, event) {

if (!current.caller_id.nil()) {

  var id = current.caller_id;

  var user = new GlideRecord("sys_user");

  if(user.get(id))

    {

    if(user.manager != '')

      {

      email.addAddress("cc", user.manager.email, user.manager.getDisplayValue());

    }  

  }

}

})(current, template, email, email_action, event);

[jnimmala]

On Istanbul, the "Event parm 1 contains recipient" is missing. Is this still supported. My notification is fired on an event.

Am I missing something?

Thanks,

Jay