ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! how can i change the width of a field in the form.

how can i change the width of a field in the form. I have a couple of fields, which i would like to align in with the same width. These fields are of string, reference types.

arunram by Kilo Contributor
  • 6423 Views
  • 5 replies
  • 2 helpfuls

Resolved! Redirect from widget post server side operations.

Hi Team, I am trying to enable a cancel request option from Service portal. Have created a widget for this and introduced a button. I would like to redirect to requests page once user click (Button)/cancels the request. Below are my code snippet. HTM...

srivatsat by Mega Sage
  • 3069 Views
  • 3 replies
  • 3 helpfuls

I need to understand the condition in ui action?

Hi, I need to understand how the condition in ui action and the if condition in the script will work. Can anyone help me to understand the how its work. Condition:  newGlideRecord("incident").canCreate() && ((current.isNewRecord() && current.canCreat...

Community Alums by Community Alums  
  • 1971 Views
  • 10 replies
  • 0 helpfuls

User not able to share reports with another user

Hello, User created reports and wanted to share those reports with other users and groups. But, he is not able to view share to users & groups options. Please suggest  Thanks in Advance  

mouniash_0-1675935817797.png
imran sk by Tera Contributor
  • 1053 Views
  • 1 replies
  • 1 helpfuls

Clone needs to skip LDAP and Mid server

Scheduled a clone from prod over dev and needs to exclude/skip the LDAP and mid server overwritten. how to acheive this ?and the user homepage preferences and themes as well

sukran by Mega Sage
  • 563 Views
  • 1 replies
  • 0 helpfuls

Resolved! Get the Approver of a RITM populated into a Catalog Item variable

Hi Community, I am trying to populate a variable on a Catalog Item with the Approver of a RITM that is being selected via another variable.  When selecting the RITM via the 'Request Item' variable (variable name is 'request_item' and variable is a re...

find_real_file.png
Basim Zaidi by Mega Expert
  • 9437 Views
  • 15 replies
  • 0 helpfuls

Unable to add records to related lists via ATF

We are trying to implement an automated test that clicks the "Edit" button of a Related list, chooses a record from the slush-bucket and then saves it to the related list. We have been successful in clicking the "Edit" button and seeing the slush-buc...

Mitch Moran by Tera Contributor
  • 694 Views
  • 1 replies
  • 1 helpfuls

How to use GlideAjax in Read ACL instead of GlideRecord

i All, I m having the below read ACL on RITM table Description field. As part of health scan, glide record should not be used, and need to replace with Glide Ajax. I am new to Glide Ajax, could anyone please guide me how to replace the below read ACL...

Renu9 by Tera Contributor
  • 712 Views
  • 3 replies
  • 0 helpfuls