How to set "Who will receive" through mail script?

[m_servicenow]

Hi Everyone,

I want to add "Who will receive' from <mail_script></mail_script>. is there any way by which we can set user/group filed in "Who will receive".

I m writing this code as below in <mail_script> in email template. But this is not working:

<mail_script>

var gr = new GlideRecord("change_request");

gr.addQuery("number", current.number);

gr.query();

if(gr.next())

{

  var emailto=gr.requested_by.user_name+"@example.com";

    email.setTo(emailto);

}

  </mail_script>

[Pradeep Sharma]

Can you please click on the related link "Advanced view" and check again. In case you still don't see this then personalize the form layout and make sure the field is present on the form.

[johnram]

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[Ravi Prasad1]

Never tried without To field. You just give a try.

Let me know the result as I am also interested to know the result !!!

[ryadavalli]

Sure. THanks Ravi. There is another question which I have related to something else. Can you please see my question to the article

THanks,

[Scott Murphy2]

I have a similar requirement and used a mail script to modify the email_action.recipient_users directly.

(function runMailScript(current, template, email, email_action, event) {
	var user = new GlideRecord('sys_user');
	user.addEncodedQuery('user_name=' + current.sys_created_by);
	user.query();
	while (user.next()){
	email.addAddress("to", user.email,user.name);
	template.print(user.name);
	email_action.recipient_users += user.sys_id+",";	
	}
})(current, template, email, email_action, event);